What the FCA warning says
On 4 September 2023, the UK Financial Conduct Authority published a warning about GREENFX, identifying the website https://greenfx.ltd/. The FCA said the firm was not authorised by it and was targeting people in the UK. It advised consumers to avoid dealing with the firm.
The warning states that customers dealing with this firm would not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme protection. This is a UK regulatory warning about the named operation and domain; it should not be applied to an unrelated business with a similar name.
A warning is evidence of regulatory status
The notice establishes the FCA’s position on authorisation. It does not, by itself, prove a particular customer’s loss, identify a receiving wallet or establish that funds can be recovered. Those questions require records of the actual transaction and the people or payment destinations involved.
Build a record that identifies the operation
If you dealt with GREENFX, keep the exact website address you used, dated screenshots, account statements and messages. Record when you first contacted the platform, when you paid and what happened when you requested a withdrawal. Keep requests for additional fees in their original form.
For a bank payment, retain the beneficiary details and payment reference. For a cryptocurrency transfer, preserve the transaction hash, network and receiving address. A displayed account balance is not a substitute for a payment record. Separate what you personally observed from promises made by a representative.
The warning date matters when assembling this timeline: identify whether your dealings occurred before or after 4 September 2023. Do not assume that a similar logo, company name or registration number proves you dealt with the same entity.
Submit your report
If you have concerns about GREENFX or any other investment platform, fill in the contact form on our website, Digitalassetden.com. Describe the operation and provide the records you have. An assessment cannot guarantee recovery.
Beware of impersonators. Initiate contact through our official website. Never send a password, seed phrase or private key as part of a report.
Share information about this operation or any other investment platform. Beware of impersonators: initiate contact through our official website, digitalassetden.com. Recovery is not guaranteed.
Submit your report